FREQUENTLY ASKED QUESTIONS

Here we have compiled all the commonly asked questions by our customers. Suppose you have questions not listed below. Then, feel free to contact us.

ILLINOIS' PREMIER

MOVING EXPERTS

FAQs

  • What should I know about the delivery of my goods?

    It isn’t unusual for the driver to ask for, or expect payment of, transportation charges before the truck is unloaded—or before the van doors are opened. If a shipment is delivered on more than one truck, the mover can choose whether to collect charges for each portion of the shipment as delivered—or all at once.

  • How far in advance should I schedule my move?

    We usually can give you a pretty accurate quote over the phone based on the information and inventory you provide. We do suggest an on-site estimate if you have a larger home (4+ bedrooms), commercial move (office space) or any unusual items (pool table, piano, hot tubs ect.) Estimates are non-biding and free of charge.

  • What payment methods are accepted?

    We accept all major credit cards, cash or cashier’s check/money order. No personal checks unless previously agreed on.

FAQs

  • What should I know about the delivery of my goods?

    It isn’t unusual for the driver to ask for, or expect payment of, transportation charges before the truck is unloaded—or before the van doors are opened. If a shipment is delivered on more than one truck, the mover can choose whether to collect charges for each portion of the shipment as delivered—or all at once.

  • How far in advance should I schedule my move?

    We usually can give you a pretty accurate quote over the phone based on the information and inventory you provide. We do suggest an on-site estimate if you have a larger home (4+ bedrooms), commercial move (office space) or any unusual items (pool table, piano, hot tubs ect.) Estimates are non-biding and free of charge.

  • What payment methods are accepted?

    We accept all major credit cards, cash or cashier’s check/money order. No personal checks unless previously agreed on.

Where Efficiency Takes Flight—Choose Falcon

Where Efficiency Takes Flight—Choose Falcon

Where Efficiency Takes Flight—Choose Falcon

Why Choose Us?

Reliable

Our team is dedicated to providing reliable service with an unparalleled level of care for our customers' belongings.

On-Time

We take the stress out of moving with punctual, reliable service designed for your ease.

Licensed

We are fully licensed, and background checked so you know your valuables are in good hands when they're with us!

Insured

We're insured and proud to hold an A+ BBB rating. With Falcon Moving, every detail is handled by professionals who take pride in their work.

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