FREQUENTLY ASKED QUESTIONS

Here we have compiled all the commonly asked questions by our customers. Suppose you have questions not listed below. Then, feel free to contact us.

Elgin moving team

FAQS

Elgin moving team

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FAQs

Q

What should I know about the delivery of my goods?

A

It isn’t unusual for the driver to ask for, or expect payment of, transportation charges before the truck is unloaded—or before the van doors are opened. If a shipment is delivered on more than one truck, the mover can choose whether to collect charges for each portion of the shipment as delivered—or all at once.

Q

How far in advance should I schedule my move?

A

We usually can give you a pretty accurate quote over the phone based on the information and inventory you provide. We do suggest an on-site estimate if you have a larger home (4+ bedrooms), commercial move (office space) or any unusual items (pool table, piano, hot tubs ect.) Estimates are non-biding and free of charge.

Q

What payment methods are accepted?

A

We accept all major credit cards, cash or cashier’s check/money order. No personal checks unless previously agreed on.

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WHY CHOOSE US

RELIABLE

Our team is dedicated to providing reliable service with an unparalleled level of care for our customers' belongings.

ON-TIME

We know how stressful moving can be, so we do everything possible to make sure our clients have an easy time with us. We always make sure that we are on-time.

LICENSED

We are fully licensed, and background checked so you know your valuables are in good hands when they're with us!

INSURED

Not only are we insured, but we are also members of Better Business Bureau where we hold an "A+" rating. When you choose Falcon Moving, you know that every detail has been taken care of by people who take pride in their work.

REVIEWS

Doug Wishnow
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From the initial quotation to final move in Falcon did a great job and shout out to my 2 guys, Santos and Jose really worked hard and were professional throughout! Was a long, hard day for them and they were great!
Teresa Lopez
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Tim & Jared made our move so smooth! They were on time. Completed the move promptly and came in under our quote. Nothing was damaged and it was all taken care of. Also their rate compared to other companies was very competitive.
Adam Ford
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Jared and Carlos were extremely professional and even helped with suggestions to find the best position for any room. Jared and Carlos were quick but they never rushed they made sure everything is secure and set up. Jared and Carlos are exceptional employees and they should be recognized for being able to work so well with each other they know how to split up work so the move is quick.
Juana Ramirez
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My boyfriend contacted this company, did a wonderful job! They were very responsive and put everything where we wanted it to be. They arrived on time and started to grab things right away! We definitely recommend! Thank you so much!
Jill Schwartz
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Falcon movers did a fantastic job for our recent move. We moved out of our home of 22 years and into storage! Our team showed up on time and got right to work! (Tim, Jared, Oliver, Seth and Marcos) They were professional, efficient and careful. We are extremely satisfied with the way this went so far! Excellent!!! Highest rating-
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