What should I know about the delivery of my goods?
It isn’t unusual for the driver to ask for, or expect payment of, transportation charges before the truck is unloaded—or before the van doors are opened. If a shipment is delivered on more than one truck, the mover can choose whether to collect charges for each portion of the shipment as delivered—or all at once.
How far in advance should I schedule my move?
We usually can give you a pretty accurate quote over the phone based on the information and inventory you provide. We do suggest an on-site estimate if you have a larger home (4+ bedrooms), commercial move (office space) or any unusual items (pool table, piano, hot tubs ect.) Estimates are non-biding and free of charge.
What payment methods are accepted?
We accept all major credit cards, cash or cashier’s check/money order. No personal checks unless previously agreed on.
Not only are we insured, but we are also members of Better Business Bureau where we hold an "A+" rating. When you choose Falcon Moving, you know that every detail has been taken care of by people who take pride in their work.
From the initial quotation to final move in Falcon did a great job and shout out to my 2 guys, Santos and Jose really worked hard and were professional throughout! Was a long, hard day for them and they were great!
Tim & Jared made our move so smooth! They were on time. Completed the move promptly and came in under our quote. Nothing was damaged and it was all taken care of. Also their rate compared to other companies was very competitive.
Jared and Carlos were extremely professional and even helped with suggestions to find the best position for any room. Jared and Carlos were quick but they never rushed they made sure everything is secure and set up. Jared and Carlos are exceptional employees and they should be recognized for being able to work so well with each other they know how to split up work so the move is quick.
My boyfriend contacted this company, did a wonderful job! They were very responsive and put everything where we wanted it to be. They arrived on time and started to grab things right away! We definitely recommend! Thank you so much!
Falcon movers did a fantastic job for our recent move. We moved out of our home of 22 years and into storage! Our team showed up on time and got right to work! (Tim, Jared, Oliver, Seth and Marcos) They were professional, efficient and careful. We are extremely satisfied with the way this went so far! Excellent!!! Highest rating-
Falcon Moving has been assembling an all-star team of experienced residential and commercial full-service movers in Elgin, IL, that are constantly developing procedures to improve every aspect of the moving process.
Based on 438 reviews
Falcon Moving, LLC (Illinois)
14:49 28 Nov 22
They did awesom job.
03:01 28 Nov 22
My first time using a professional company to move out of state. Four guys and a truck! They were amazing! I could tell Jordan Z was the lead as he sized up the contents left in my house after they had emptied my storage space with their truck and loaded that into the long-distance moving truck. Jordan was very kind and truthful in telling me what he could foresee. He was exactly right. I really appreciate how well he led the three guys on his crew, John, Uriel, and Domingo. They were hard workers, but Jordan kept them moving very quickly, by motivating with no criticism, but encouragement. They were all very polite and loved what they were doing. Always pleasant to be around people who love their job! I would highly recommend this team!
22:46 23 Nov 22
22:05 23 Nov 22
Excellent service. Highly recommend.
14:12 22 Nov 22
Our move went perfectly thanks to Falcon Moving and their crew. Brandon, Allen and Jordan did a great job in wrapping all the furniture and moving it out and into our new house. Not a scratch to be found. I highly recommend Falcon Moving.Glenn and laurel Hanlon
11:03 19 Nov 22
Everything went as planned
03:33 19 Nov 22
We recently moved 2.5 hours away. Jose, Uriel, Wayne, Brandon, Luis, and Oscar were an awesome crew! They were all extremely polite and accommodating to any needs that arose during the move. From start to finish, Falcon Moving was very easy to deal with and is highly recommended!
00:28 19 Nov 22
Luis and Christian showed up on time!!! They did a great job. This is the 2nd time I’ve hired Falcon moving and there were amazing both times. Will definitely use them again in the future!!!
18:22 16 Nov 22
Excellent job. Fast, clean and very professional.
19:24 15 Nov 22
Hard to believe that little guy lifted all that heavy stuff 😊
17:38 12 Nov 22
We had to downsize from a large house to a smaller one. We got rid of a lot of stuff before the move, but it was a stressful move, and we had more stuff to move than we thought was going to fit in our new house. Nonetheless, they made it work! We also had buyers who were very picky, and had already asked for many concessions before we sold the house. These guys made sure that EVERYTHING was protected, and thankfully, the buyer didn't come back and ask for any credits for repairs, because nothing got damaged.They say that not all super heroes wear capes, and that couldn't be more true for this team.A+++++ 😃
17:36 12 Nov 22
Very organized and efficient crew. I used them 2 times, and everything ran smooth and consistent both times, even though it wasn't the same exact team each time!
13:45 12 Nov 22
This is the second time we’ve used falcon moving for our move and they are excellent Our-movers this time we’re Domingo and Jiovanni they were so professional helpful knowledgeable and very careful with all my items everything was moved without any incident. I would highly recommend this company to anyone looking to make a move they keep in touch they keep you well informed and they are very pleasant when you call to ask any questions you might have Thank you Falcon movers
15:09 09 Nov 22
FALCON MOVING is highly recommended for their professional communication, honesty, and well trained personnel! Oscar and Domingo were courteous, careful, and skilled. Thanks for great move 👍
22:57 05 Nov 22
Crew was fast and got the job done. Called and got a quote same day and service same day. Unbelievable experience
17:16 04 Nov 22
Darion and Jaime were awesome, I was really impressed with how quickly they moved and how professional they were. Darion especially seemed very knowledgeable about moving. Neither of them stopped for a second! I was a little disappointed with the dispatch service as we were supposed to have a third person, but they never showed. And the dispatch service did not offer any compensation for not providing the two movers with a third coworker.
22:41 03 Nov 22
I was very pleased with the all around service I received from Falcon Moving. Austen reached out to me very quickly after I submitted a request for an estimate online. (Several other companies never responded to my requests) Austen was very professional and easy to get in touch with. I received text messages with reminders and suggestions for things I hadn’t considered while planning my move, which was helpful. On the day of the move, Jordan and another gentleman arrived early and helped me make some last minute decisions. They finished the job in half of the estimated time and left the house untouched. As a whole, customer service was exceptional and would highly recommend.
13:58 31 Oct 22
Jordan Z and Jamie did a great job. Moving some big pieces to lower level. They were great at their job, I think they have done this before:) Gentle on furniture and house and a pleasure to work with. Would recommend.
18:24 30 Oct 22
These guys were fantasticJordan Z and Christian R were greatHighly recommend!!
17:44 29 Oct 22
Jordan Z and his team were very professional and focused both days. Jamie looked to be newer but was very responsive to Jordan’s direction. Both movers were awesome! I’ve used this company twice and I’ve already recommended Falcon Moving to several people! Falcon Moving is flexible and accommodating! Love them!
17:17 28 Oct 22
21:05 27 Oct 22
Jose and Luis did a fantastic job. The were friendly and took good care of my belongings.
00:21 24 Oct 22
17:40 22 Oct 22
Falcon moved me yesterday, and the two movers were very considerate helpful and kind. They went above and beyond. Christian Riza and Jordan zeliner where my Movers, and they worked very hard. I would be happy to use Falcon moving for my future endeavors. Thank you too very much! :-)
14:48 22 Oct 22
The service from Falcon movers based out of south Elgin. Was very professional and a pleasant team members. Everything was done in a timely manner.
21:16 21 Oct 22
The moving team of Jordan, Luis and Jose showed up ready to get us moved. We finished 1 hour earlier than expected which was a great saving for our budget. They worked as a team and accomplished all of our moving goals. We are grateful and thankful for their ability to lift and move our possessions. We would recommend Falcon to our friends and family.
20:27 20 Oct 22
This is for the 2nd time we have used this company. This move was out of state. We paid for packing and moving. The only real issue with the packing was that many of the boxes were not marked as to which room they came from which would have helped greatly when unpacking.The moving crew ( Darion B, Untih M & Uriel R) showed up on time and completed loading and unloading within the estimated time frame. They remained professional and respectful at all times and used care as to not damage any furniture or walls.Total charges were within the estimated amount and no extra charges were requestedIf I had to move again in the area I would use this company again.Showed up on time. Completed move with no wasted time. Crew was professional and respectful at all times. We plan to use them again to remove leftover junk and clean old place to prep for sale.
21:20 17 Oct 22
This is the 3rd time I've hired Falcon Moving company. They are always on time, honest, friendly, and polite! Today I had Jordan and Christian help me move heavy pieces of furniture from my aunt's house to my house. They were very careful while moving my items and followed my directions as to where I wanted the furniture placed. I am always happy with their service and I recommend them to all my friends.
16:26 17 Oct 22
This was a huge move for me, about a 6-6.5 hour move to southern Illinois. It was a two-day move. I am so grateful for this company, there is no way I would have been able to do it. They moved a 3 bedroom ranch (plus garage) to a two story with garage. Laundry room is on the second floor, so they had to move the washer and dryer up a flight of stairs. They moved two armoires and two huge solid wood dressers up a flight of stairs. None of my furniture was damaged. They wrapped everything so carefully, protected my floors and my stairs. They were very careful moving my items and I appreciate that. This was a very positive experience, the movers were so polite. They were very professional, and I am just overall impressed with the service. I would recommend them for sure.
15:14 14 Oct 22
I used Falcon Moving to move my home from Wisconsin to Illinois. They were very through in the entire process, and flexible to make changes if I needed on the fly. Communication was awesome with the company which is super valuable and made the experience very satisfying. The Movers that did the work, Jordan, Jose L. And Luis were great and very organized and careful with my move.. I would definitely recommend them.
17:56 09 Oct 22
I was very pleased with Falcon Movers. Josh, Oscar and Joseph were on time and handled my belongings with care and expertise. They repeatedly asked if their placement of my belongings was satisfactory. This move required two stops with some belongings dropped off and other boxes picked up at a storage and transferred to new residence. All was handled perfectly. I will definitely hire them for the move back into my renovated home.
19:16 03 Oct 22
Moving is so stressful but I am glad I was able to book with Falcon. They provided a detailed quote and checked in several times to make sure we understood everything. Our movers Christian R and Jordan were very professional. I was impressed in the care they took to pack our fragile belongings and how efficient they are while working. I would recommend them to anyone I know who would like to have a worry free move.
19:15 02 Oct 22
We used Falcon Moving recently and were quite pleased. Their communication prior to the move was outstanding, and guided us through the process quite easily. It was easy to estimate what we had to move with their website tool, and it was very easy to update it as we realized we had more or less than anticipated.The day of the move went very easily. John, Christian, Mike and Roger were unbelievable! They were thorough, careful and very efficient with their time and energy. They loaded everything in record time (we had 2 trucks). Then the unloading went quite smoothly. We had everything marked with the room name & number, so that helped. But they took everything apart carefully, didn’t lose any pieces/screws etc. and put everything back together again swiftly.By the time they left, our new house was stuffed – but things were in the right room and we could function. I have to say, we only had 1 thing broken, and that was our fault for not packing it well enough in the box. Pretty good, considering we had SO much stuff that was moved!I’d definitely recommend this company – and this crew.
18:54 30 Sep 22
I used Falcon for a local move. The crew they sent was excellent. Joe and Jon did a great job. They were polite, hard working, and paid attention to detail so that my items were not damaged.But the real star of the show was the crew leader, Jordan. This guy busted his behind getting stuff moved. He moved fast without being in a hurry, he issued clear and concise instructions for Joe and Jon, was very polite, and took excellent care of my items. And if it was heavy, Jordan was on it. This guy is a bulldog.This was part one of a two part move. When part two comes up, I will definitely be asking for Jordan
20:13 29 Sep 22
Christian R and Jordan helped me moved this week. They were fast, careful, and very professional. I hired them to move a couple heavy things in an hour and they almost entirely packed up the moving truck. They far exceeded expectations
12:40 26 Sep 22
This company was recommended to me from one of my staff members. Jordan, Christian, and Treasure worked non-stop to get the job done. There were some very heavy furiture pieces and Jordan and Christian carried it down a driveway to the side of the house to get it into the basement. I was amazed at how quickly they worked and how polite they were. I would definitely recommend this company to anyone.
19:37 19 Sep 22
They took care of us from start to finish
Jen La Gesse
01:20 18 Sep 22
They make getting scheduled really easy. The movers were professional and did a great job. They were efficient and friendly, and took great care of our move.
02:22 16 Sep 22
We had a nice experience with Falcon moving. From the start, their reps were good at follow up and clear in how they explained their services. They were quick to provide a quote and it was accurate. We had a 3 bedroom home that we moved to and from. John and Josh were our movers, over a Holiday weekend too. They were exceptional. They both were professional and worked extremely hard. They literally didn't stop until the job was finished! They helped make a long stressful day go by quickly. Our items made it safe and sound. Very happy with their services and will be recommending Falcon Moving!
Teresa Chilia Phillips
19:28 12 Sep 22
Luis Avalos and Jose Iabrada were fantastic! They were professional, personable, and took care of the campus’ needs carefully and efficiently.
15:51 12 Sep 22
I strongly recommend against using this mover. Not responsive when you need them, break your stuff, lie to you about discounts and pickups, don’t estimate time properly, and pay employees extra if you leave a good review. Here are the details:The central office (David, Carlos) are very diligent and responsive in getting you an estimate, and to make sure you may after you move, but they disappear during the move when you need them most. I scheduled a (1) packing day – team led by Darion claimed they had to leave within 6 hours (not true) and left most of my house unpacked, including items I said needing packing (2) moving day, the team led by Jordan had to do most of the packing, and then the loading, but their truck was too small because Darion didn’t accurately tell them what they needed. By the way, the entire time this day and the next day (move out) I was calling and texting David but no answer, and he never returned my calls. Later I was told he was on vacation. By the end, they were loading my stuff in one of the mover’s personal minivans and its door broke. Some of my stuff was left over, so another truck came the next day (day before closing) to pick up more of my stuff – “no charge to me” – how generous considering it was their mistake to begin with. They had the packing day to clearly understand how much stuff I had to move, but it was never conveyed – they said because I had a basketball hoop I didn’t tell them about (I did, on packing day), it was my fault. After these mistakes, Carlos said they’d “take care of me” on my move-in (a week later).I find out from the employees that if you take a picture with them, and leave a good review, the crew gets paid more (points towards a bonus) – that explains all the good reviews!Move-in time comes, I learned my lesson, kept calling and texting David but no answer -- I found out later he's on another vacation. In his place, I'm assigned to Austen, who tells me after reminding him what Carlos said, that I am now getting a discount on my hourly rate. That’s a lie – the discount was in the original estimate. I told Austen about that, caught them on that lie and they had nothing to say for it. At move-in, they sent too few people, I paid for unpacking and they said I never told them (oh wait, it is in the original estimate from weeks before!), and so the crew doesn’t have time to unpack.They are so rushed they broke a lot of my stuff. Here are pictures. They don’t even know how to put some of the stuff (beds, tables) back together again, so Carlos from the central office has to come out to do it himself after Googling it for instructions/pictures. But so generous, “no charge to me” for them putting my stuff back together they took apart that I paid them for. After putting it back together, Carlos tells me he won’t charge me for the wardrobe boxes they left at my house if I have them emptied when he comes to pick them up. Well guess what, I empty them, and I call them to pick them up and they said Carlos never told me that, but they wont charge me. But my trash company WM says the boxes are too big and wont pick them up, so now I have to pay to have them disposed.Worst moving company experience I have ever had. Beware if you use them. Here’s pictures of the stuff they broke:
22:05 11 Sep 22
I don’t understand all the good reviews. This company came recommended in my neighborhood so I used them. They showed up late with a tiny truck and three people. One was a 100 pound female , very nice , but come on. They quoted me for 7 hours and took 15 HOURS. Then tried charging me for all the extra time. They moved very slow and caused damage to a tv stand and bed which cost over $1,000. They took $200 off for the damage. They made three trips due to their small truck and held up my closing on my new house. They literally left my house close to midnight. They also left several items in the garage still wrapped in blankets. I told them I wasn’t paying for all the extra hours . We ended up settling on an amount (which was way too much for all the headaches ) as long as I didn’t leave them any bad reviews . I don’t know if I caught this company or crew on a bad day but my experience was TERRIBLE. Be careful what they quote you because they will try and take double the time and charge you that much more .
19:03 11 Sep 22
My husband recently passed so I had to downsize after we've been here for 12 yrs.! It took many people to help me pack & now it was time to move. My realtor recommended this co. All I can say is that Darion & Brandon are my new super heroes! They were polite, compassionate, professional, organized, & true Angels! They moved all of my most treasured items & furniture carefully & safely! Darion even helped me figure out how to fit everything in my new bdrm. which was much smaller than my old one. Your company is very lucky to have them! God Bless. 🙏
20:07 09 Sep 22
We had a great experience!! We will definitely use them again!
02:57 09 Sep 22
The crew was extremely professional, friendly, patient and fast with their skills. I would highly recommend falcon moving to anyone who is looking for a great crew! I'm very appreciative.Julie
18:33 08 Sep 22
Falcon Movers, especially Roger and Carlos, were punctual, very hardworking, and professional. They did not leave until the entire job was completely finished and they continually asked if I needed anything else unpacked or moved. Roger and Carlos were friendly, very helpful, and truly concerned all my moving needs were met. I will call Falcon Movers again if I have another moving job and will tell my family and friends about their outstanding service.
12:56 03 Sep 22
They picked up my stuff, and then stopped off to eat without telling, so when I arrived I was left waiting. I tried calling both the company and movers to see were they are, but didn't get a response.
18:17 30 Aug 22
This is my second time moving with Falcon Moving and I have zero complaints, the company is efficient and professional!
15:49 29 Aug 22
I recently hired Falcon movers to move a baby grand piano. The guys; JordanZ, Christain R, Christain J, and John, were so meticulous with the move as to not scratch or damage the piano. I would use them again in a heartbeat.